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Title
Text copied to clipboard!Network Secretary
Description
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We are looking for a Network Secretary to join our team and support the operation and management of our network systems. The ideal candidate will be responsible for organizing, documenting, and facilitating communication between technical staff members, as well as supporting the daily operations of the network. This role requires excellent organizational skills, a good understanding of IT technologies, and the ability to collaborate with various departments.
The Network Secretary will act as a liaison between technical teams and management, ensuring smooth information flow and proper documentation of procedures. Responsibilities include maintaining records, preparing reports, supporting IT projects, and tracking support requests. Additionally, the role involves contributing to the development and implementation of security policies and assisting in staff training on network usage.
This position is ideal for someone with experience in administrative roles with a technical background or someone looking to grow in the IT field through a supportive role. The position offers opportunities for professional development and participation in innovative technology projects.
Responsibilities
Text copied to clipboard!- Manage and organize technical documents and records
- Coordinate communication between technical teams and management
- Track support requests and update relevant databases
- Prepare reports and presentations for IT projects
- Support the implementation of network security policies
- Participate in staff training programs
- Manage calendars and schedule meetings
- Monitor IT supplies and equipment
- Collaborate with external vendors and technicians
- Develop and optimize documentation procedures
Requirements
Text copied to clipboard!- Degree in Business Administration, IT, or related field
- Experience in administrative support or technical environment
- Excellent knowledge of MS Office and documentation tools
- Good understanding of basic networking concepts
- Strong organizational and time management skills
- Ability to collaborate with diverse teams
- Excellent communication skills
- Proficiency in English
- Experience with ticketing systems (e.g., Jira, Zendesk) is a plus
- Problem-solving and adaptability skills
Potential interview questions
Text copied to clipboard!- What is your experience in supporting technical teams administratively?
- Have you worked with ticketing or helpdesk systems?
- How do you manage multiple requests and priorities?
- What is your experience with documenting technical procedures?
- How do you ensure accuracy and organization in your records?
- Have you participated in IT projects before?
- What tools do you use to organize your work?
- How do you handle communication with technical and non-technical teams?
- What is your knowledge of network security topics?
- What is your availability for hybrid or remote work?
